Terms of use

This agreement is between you and Kulufornia B.V., trading as Puzzlemore (“we”, “us”). It governs your use of the Puzzlemore applications (every Puzzlemore game) and of this website. By installing or using a Puzzlemore app you accept these terms.

1. Licence granted

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Puzzlemore apps on devices you own or control, for your own non-commercial entertainment.

This licence is granted, not sold. We retain all rights not expressly given to you here. Where you obtained the app through a store, the licence is also subject to that store’s terms, and the scope of use permitted by those terms applies, including any family sharing rules.

2. What you may not do

You may not:

• Copy, sell, rent, lease, sublicense or otherwise distribute the apps
• Reverse engineer, decompile or disassemble them, except to the extent that applicable law expressly permits it despite this restriction
• Remove or obscure any copyright, trademark or other proprietary notice
• Modify the apps or create derivative works from them
• Use automated means to interfere with the apps or with other people’s use of them
• Use the apps in a way that breaks the law

3. Price, purchases and Premium

Our games are free to download and free to play. They are funded by rewarded video advertisements, which only play after you choose to watch one.

3.1 Premium

Our games offer an optional auto-renewing subscription, Puzzlemore Premium. It removes all advertisements and unlocks that game’s premium features; what those are is described on the game’s own page and in the app. It is available as a monthly or a yearly plan, and the price is shown before you confirm, in your own currency.

3.2 How it renews and how you cancel

• Automatic renewal. The subscription renews automatically at the end of each period unless you cancel at least 24 hours before it ends. Your store account is charged for the renewal within 24 hours before the period ends.
• Cancelling. You manage or cancel the subscription in your store account settings, not from inside the app. Cancelling stops the next renewal and you keep access until the end of the period you already paid for. On iOS: Settings → your name → Subscriptions. On Android: Play Store → profile picture → Payments & subscriptions.
• Deleting the app does not cancel a subscription.
• Free trials. If a free trial is offered, any unused part of it is forfeited when you buy a subscription.
• Price changes. If we change the price, the store notifies you in advance and, where the law or the store requires it, asks you to agree before the new price applies.

3.3 Payment, restoring and refunds

All payments are handled by the store you bought from, Apple or Google. We never receive or store your payment card details.

Your subscription is tied to the store account you bought it with, not to your device. Use Restore purchases in the app to re-apply it on a new device or after reinstalling. It does not transfer between an Apple Account and a Google account, and if you lose access to that account we cannot restore the purchase; only the store can.

Refunds are handled by that store under its own policy, because we do not process payments and cannot issue refunds ourselves. If a store refuses a refund you believe you are legally entitled to, write to us and we will support your case with them.

A subscription unlocks features within the app. It is a licence to use those features, not property: it has no monetary value, cannot be exchanged for money, and cannot be transferred to another person.

If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to withdraw from a distance purchase. For digital content delivered immediately that right ends once delivery begins, if you gave prior express consent and acknowledged losing it, which is what the store asks you to confirm at checkout. Your statutory rights in respect of digital content that is faulty or not as described are unaffected and cannot be waived.

4. Battle Mode

Battle Mode lets you play the same puzzle against someone else. To make that work, the app creates an anonymous account for you and stores the player name you choose together with your result; this is described in the privacy policy.

The player name and avatar you pick are visible to the person you play against. Choose a name you are comfortable showing. Do not use a name that is offensive, that impersonates someone else, or that contains personal details you would rather not share. We may remove a battle or an anonymous account that breaks this rule.

5. Age requirements

Our games carry age ratings assigned through the relevant rating systems for each territory. You must be old enough to accept this agreement in your country. In most of the EU that is 16, or 13 with the consent of a parent or guardian.

If you are a parent or guardian allowing a child to use a Puzzlemore app, you accept these terms on their behalf and you are responsible for their use of the app. See also the Children section of our privacy policy.

6. Intellectual property

The Puzzlemore apps, the Puzzlemore name and logo, the artwork, the illustrations, the puzzle generation code and all other content are owned by us or our licensors and protected by copyright and trademark law.

Classic puzzle types themselves — Sudoku, crosswords and their many relatives — are not owned by anyone and we make no claim to them. Our implementations of them are ours.

Our apps include open source components licensed to us by their authors, including the Godot Engine. The applicable licences and copyright notices are reproduced inside each app.

7. Updates and availability

We may update the apps to add features, fix bugs or meet store requirements. Some updates are necessary to keep the app working; if you do not install them, parts of the app may stop functioning.

We may change or discontinue a game or a feature. If we ever discontinue a paid feature you have already bought, we will give reasonable notice and, where required by law, offer a refund proportionate to what you have lost.

8. Termination

You may end this agreement at any time by deleting the apps. We may terminate your licence if you materially breach these terms. On termination you must stop using the apps and delete them. Sections 6, 9, 10 and 12 survive termination.

9. Warranty

We provide the apps with reasonable skill and care and warrant that they will substantially perform as described on their store pages. Beyond that, and to the maximum extent permitted by law, the apps are provided “as is” without further warranties, and we do not warrant that they will be uninterrupted or error-free.

If you are a consumer in the EU or the UK, you have statutory rights in respect of digital content that is faulty, not as described, or not fit for purpose. Nothing in this agreement limits those rights, and this section does not apply to the extent that it would.

10. Liability

Nothing in these terms excludes or limits our liability where the law does not allow it. That includes liability for intent or conscious recklessness on our part, and for death or personal injury caused by our negligence.

Subject to that, we are not liable for indirect or consequential loss, or for loss that was not reasonably foreseeable when you installed the app.

If you are a consumer, your statutory rights are unaffected. That includes the remedies you have when digital content or a digital service is faulty or not as described, which we cannot limit and do not try to.

11. Store-specific terms

11.1 Apple App Store

This agreement is between you and us only, not with Apple. Apple is not responsible for the apps or their content. Apple has no obligation to provide maintenance or support for the apps. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claim that the app or your use of it infringes intellectual property rights, breaches consumer protection law, or gives rise to product liability. You must comply with applicable third-party terms of service when using the app. Apple and Apple’s subsidiaries are third-party beneficiaries of this agreement and may enforce it against you. You represent that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government prohibited-party list.

11.2 Google Play

Your use of apps obtained through Google Play is additionally subject to the Google Play Terms of Service. Google is not a party to this agreement and is not responsible for the apps.

12. Governing law and disputes

This agreement is governed by the law of the Netherlands.

If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, and you may bring proceedings in your own country’s courts. We would much rather you emailed info@puzzlemore.nl first. Almost everything is resolvable that way.

13. Changes to these terms

We may update these terms. The date at the top of this page changes when we do. Continuing to use the apps after that means you accept the new terms. If you do not accept them, stop using the apps and delete them.

14. Contact

Kulufornia B.V., Oude Apeldoornseweg 45-067, 7333 NR Apeldoorn, the Netherlands
KvK 42138317 · VAT NL869890979B01
info@puzzlemore.nl